
- 10.000+ happy customersAcross Europe
- Delivery across EuropeDispatched in 1 to 3 business days
- 30-day returnsCounted from the day it arrives
- Secure checkoutEncrypted payment on every order
Questions, answered
How long does delivery take?
Orders are prepared in 1 to 3 business days. Delivery then takes 3 to 7 business days for domestic orders and 7 to 20 business days for international ones. The estimate for your address appears at checkout.
How much is shipping?
Shipping is calculated at checkout before you pay, so you see the full cost first. Any free shipping offer is shown there as well.
Can I return a piece?
Yes, within 30 days of the day your order arrives. Write to support@marcelloatelier.com with your order number and we will reply with the next steps.
When do I get my refund?
Once your return is approved, the refund is processed within 5 to 10 business days.
How does the discount work?
It is applied automatically at checkout: 30% off knitwear, 20% off linen and 10% off everything else. No code needed.
Does it add to the sale price?
Yes. The anniversary discount comes off the price you see on the product page.
How do I choose my size?
Open the size guide on the product page and compare it with a piece you already own and like. If you sit between two sizes in knitwear, take the larger one.